Back to Homepage
Terms and Conditions of Use Guest Wi-Fi
1. Definition and scope of these terms and conditions of use
your, and our, rights and responsibilities, relating to the use of our
guest Wi-Fi access.
2. Our services
(1) We will provide you with
free access to the Internet on our business premises in the form of a
Wireless LAN connection (“Hotspot”).
(2) Provision of the hotspot is
subject to our technical and operational capabilities at any given time.
There is no entitlement to a working hotspot, nor to any particular signal
(3) Furthermore, we do not guarantee that the hotspot will be
free of disruptions or outages. Nor can we provide a guarantee of network
(4) We reserve the right to interrupt, curtail or suspend access
without prior notice due to essential maintenance and repair work.
There is no entitlement to use particular services via the hotspot. As
such, some ports in particular may be blocked. In general, surfing on the
Internet and sending or receiving emails is normally enabled.
3. Access and usage
(1) We provide our guest
Wi-Fi access exclusively for use by visitors to our company. It is not a
publicly accessible telecommunications service, but an internal Wireless
LAN for our guests.
(2) The prerequisite for usage is that you first
register to use the hotspot and/or accept these terms and conditions when
starting to use the hotspot. This can usually be done via an online
registration form or welcome page, after selecting the hotspot as a Wi-Fi
network on your end device.
(3) There is no entitlement to use the
hotspot. We are at liberty to limit or block access to the hotspot at
anytime without giving reasons.
(4) The current version of these terms
and conditions, made available to you at the time you register to use the
4. Login credentials
(1) Any login details that
you enter in the course of registering (like e.g. username, password,
email etc.), must be kept confidential and protected from unauthorized
third party access.
(2) If you have been provided with login details,
you must ensure that these are used exclusively by you as User, in order
to gain access to and use the hotspot. If facts or circumstances arise
that give reason to suspect that unauthorized third parties have obtained
or will obtain your login details, you must inform us immediately.
As a User, you are liable for any use and/or other activity carried out
with your login details, according to statutory regulations.
5. Your responsibilities as User
(1) When using the service,
any personal data entered by you must be truthful and accurate.
When using our hotspot, you are obliged to comply with currently
(3) Further obligations arising from other
The service is provided free
7. Availability of the service
As our services are provided
free of charge, we are not obliged to allow you use of the hotspot.
However every effort will be made to provide an uninterrupted service at
8. Prohibited activities
When using the hotspot, you
are prohibited from any activities that contravene current statutory law,
infringe the rights of third parties or violate laws for the protection of
minors. In particular the following activities are prohibited:
the uploading, distribution,
offering or solicitation of content, services and/or products that are
fraudulent, pornographic, violate the Youth Protection Act, the Data
Protection Act and/or any other laws;
the publication or making
accessible of content that is offensive or defamatory to other users or
using, supplying or
distributing content, services and/or products, that are legally protected
or subject to third party rights (e.g. copyright), without express
making publicly available
works that are protected by copyright, or other copyright-infringing
activities, in particular via the use of internet exchange platforms or
Furthermore, irrespective of
any possible contravention of the law, when uploading content on the
Internet page of the service provider, or when communicating with other
users (e.g. by sending personal messages, participating in discussion
forums etc.) the following activities are prohibited:
the bulk transmission of
large volumes of data and in particular their sustained transmission;
hosting a web server or any
other kind of server through use of a hotspot of the service provider;
changing the default DNS
servers in the network settings of the hotspot of the service provider;
sending junk or spam mails
as well as chain letters;
the distribution of viruses,
Trojans or other malicious files;
the distribution of
offensive, indecent, sexual, obscene or defamatory content or
communication, as well as any content or communication that could be used
to endorse or promote (whether explicitly or implicitly) racism, bigotry,
hatred, physical violence or illegal activities;
requesting other users or
third parties to reveal their passwords or personal data for commercial or
Also prohibited is any
activity that may serve to impair the smooth operation of our hotspot, in
particular anything that puts an excessive load on our systems.
9. Blocking user access
We may block user access to
the hotspot temporarily or permanently if we have concrete grounds for
and/or applicable laws, or if we have any other legitimate reason to block
10. Exemption from liability
(1) As a User, you are fully
responsible for all your activities related to the use of the Internet via
(2) You hereby indemnify us on first request, from all
third-party claims against us due to the user’s infringement of statutory
regulations, claims made due to infringement of third party rights (in
particular personal, copyright, and trademark laws) or infringement of
contractual obligations, warranties or guarantees, including any legal
defense expenses (legal fees and costs at the statutory rate).
the event of claims arising, as outlined in paragraph 10 section 2, you
are obliged to cooperate immediately and fully with the fact finding
process, and make readily available to us any information required.
11. Limitation of liability
(1) We will assume unlimited
liability for all damages caused by us due to willful intent or gross
(2) In the case of light negligence, we will assume
unlimited liability in the event of damage to health, personal injury, or
(3) Otherwise, we will only assume liability if we have breached
essential contract terms. Essential contract terms are generally defined
as conditions sine qua non for the due and proper fulfillment of this
agreement, and which the user can normally count on being satisfied.
In these cases, liability is limited to compensation for
foreseeable damages, typical for the contract.
(4) Insofar as our
liability is excluded or limited according to the aforementioned
regulations, this also applies to our representatives or vicarious agents.
(5) Liability according to product liability law shall remain unaffected.
12. Data protection
(1) We shall ensure that
your personal data will only be collected, stored and processed to the
extent necessary for providing any contractually agreed services, and as
permitted or required by law.
(2) In the course of using our services,
should you be asked for declarations of consent according to Privacy Law,
you will be informed that you can rescind these anytime with prospective
(3) In order to provide you with hotspot services, personal
data from your end device is required. This means that the MAC addresses
of end user devices may also be temporarily stored. Furthermore, we may
keep log files for up to 7 days recording the nature and amount of use.
These data cannot be traced back to you personally.
13. Final provisions
(1) The law of the Federal
Republic of Germany shall apply, with the exception of the UN Convention
on Contracts for the International Sale of Goods.
(2) If you are a
merchant, corporate body under public law, or a public separate estate,
then our office is the exclusive place of jurisdiction for all disputes
arising in connection with this agreement.
(3) Should individual
affect the validity of the remaining provisions.